Virtually Fortified

DEPOSITS NOW AVAILABLE FOR SOME TDLR LICENSED AND APPROVED COURT-ORDERED PROGRAMS

Virtually Fortified

TEXT/CALL 832-930-5876 for TDLR LICENSED AND APPROVED COURT-ORDERED PROGRAMS.

Virtually Fortified

TEXT/CALL 832-930-5876 for TDLR LICENSED AND APPROVED COURT-ORDERED PROGRAMS.

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Terms and Conditions

TERMS AND CONDITIONS

No Refund Policy
ALL SALES ARE FINAL!!!

All seat purchases are final and non-refundable.
REFUND POLICY
Virtually Fortified Alcohol & Drug Offender Education Inc. does not offer refunds. Participants may reschedule a course once before attending any class or before the initial selected class start date by paying a rescheduling fee. Refunds will not be issued for any class that a participant fails to complete due to absence, lateness, conduct, removal due to not adhering to class expectations, participant changes their mind, forgot they had enrolled, completed the course in the past, did not completed required pre-work, or the unsuccessful completion of posttest(s). Additionally, refunds will not be provided if a participant finds another company for any reason, including sooner availability or cheaper cost. By submitting payment, participants agree to these terms and conditions and waive their right to sue. Virtually Fortified Alcohol & Drug Offender Education Inc., its owners, or instructors will not be held liable for information relayed or shared during instructional course sessions. All course material is provided by the Texas Department of Licensing and Regulations (TDLR).

Terms and Conditions – Program Deposits and Payments

DWII Program (DWI Intervention Program)
- A $100 deposit is required at the time of enrollment.
- The deposit is non-refundable under all circumstances.
- The remaining balance of $75 must be paid in full before the start date of the 7.5-week or 15-week course.
- A payment link will be sent at the time of enrollment for the final payment.

DOEP Program (Drug Offender Education Program)
- A $50 deposit is required at the time of enrollment.
- The deposit is non-refundable under all circumstances.
- The remaining balance of $15 must be paid in full before the start date of class.

Compliance With TDLR Requirements
- Enrollment and payment alone do not guarantee participation.
- Participants must complete all required pre-work assignments and comply with all TDLR requirements prior to the first class session.
- Failure to complete pre-work or meet TDLR standards will result in denial of entry to the class without refund.
  Class Size Requirement:
  Class size requirements may necessitate rescheduling of classes. No refunds are issued in this instance.
  Pre-Work and Certificate Delays:
  All pre-work must be completed before the start of the class, or participants will need to reschedule the class. Failure to complete pre-work correctly and in its entirety may result in a delay in receiving certificates. It is the participant's responsibility to ensure all pertinent information is received. The delay in receiving certificates may be several weeks.

Rescheduling:

Virtually Fortified Alcohol and Drug Offender Education, Inc reserves the right to reschedule any class session as necessary. Rescheduling may occur for various reasons, including but not limited to:

- Failure to meet the minimum class size requirement

- Instructor availability

-Compliance with Texas Department of Licensing and Regulation (TDLR) standards and rules

- Technical or administrative considerations

In such cases, Virtually Fortified will make every effort to provide short notice of the adjustment and to ensure that the class is reschedule as close as possible to the original requested date.

Please note that rescheduling does not relieve participants of their responsibility to complete the course as required by the court or other referring authority.

There are NO REFUNDS!

Pre-Work:
Pre-work are the Texas Department of Licensing and Regulation(TDLR) required documents that must be completed before the start of any court ordered class. These documents are legal documents may include Pre-testing, Personal Information, Participant Agreements and Consent Forms. If not completed before the state of class, participant will need to reschedule. There is a rescheduling fee. All AM classes must have pre-work completed no later than 10pm the day before scheduled class.

Attendance: A participant can not miss any days connected to learning per Texas law. Missing a class, even minutes of the class, results in an automatic failure of course, and the participant will need to re-enroll not reschedule. DWII class participants are required to have a family member attend one weekend out of the 7.5 weeks.

Reschedule Fee:
Effective May 1, 2024, the reschedule fee will change from $35 to $50. If pre-work is not completed the day before the start of any course as directed by course confirmation, emails, text messages, or phone calls, participants will need to reschedule to another start date. No refund of the course fee or reschedule fee is provided due to not completing pre-work. Rescheduling of the course is not allowed to qualify for a payment arrangement. Rescheduling will have a $15 add on for express shipping fee. You can also re-enroll in class to avoid shipping add on.
Privacy Policy:
Virtually Fortified Alcohol & Drug Offender Education Inc. does not collect, process, or share personal information from our website with third-party organizations. By using our site, you authorize Virtually Fortified to contact you via phone, text, and mail.
Certificate Replacement Policy:
Virtually Fortified Alcohol & Drug Offender Education Inc. will provide a replacement copy of the certificate if the address provided on the certificate Google Form was provided correctly and in its entirety within two months of the class completion date. If it's past two months or the address was not provided in its entirety, the participant will pay the replacement cost of the completion certificate, up to $50.
Certificates are mailed out and may take up to 7-10 days to receive. No electronic format of the certificate is provided. Expedited certificates can be received within 2-3 days following processing, but there are no guarantees per USPS. (Updated 2/13/2025)
Certificate Processing/Mailing:
Allow 2-3 days for processing of certificates following class completion. Those who request expedited shipping of certificates will get priority completion within that 2–3-day processing time. The processing time does not include weekends. Following processing time, certificates will be received through regular USPS mail within 7-10 business days, 1 Day Express Mail within 1 business day, or 2-3 Express Mail within 2-3 business days (per USPS, no guarantee). It is the participants responsibility to send certificates to DPS/ Probation Officer and Court
Instructor Responsibility:
Our instructors are contracted to instruct only and should not ask any participant to provide personal identifiable information (PII) via email, text, or phone conversation. Instructors are not involved in the procurement of that information. PII are kept secure for 3 years by law by Virtually Fortified Alcohol & Drug Offender Education Inc. VFADOE will not be held liable for any information requested by an independent contractor/instructor and provided by the participant. The owner, Lisa Holt, may occasionally instruct a class and is the only member of the company required by law to receive and maintain all records.
Camera/Video Recording:
During classes, all instructors and participants must have the camera/video on during virtual classes as required by law. Classes may be recorded for training or attendance purposes only.

All Electronic and Phone Communication:
VFADOE will only contact a company, individual, client, participant, or customer after initial contact from the aforementioned. By using this site, enrolling in any courses, or making any purchases from VFADOE site, you are giving authorization for VFADOE to contact you or your company on any number, email, address, or communication avenue that you have provided. VFADOE, its owners, instructors, or all workers will not be held accountable for communicating with any individual that has initiated contact, nor are we responsible for any errors or omissions of information by clientele. It is the sole responsibility of the individuals or individuals acting on behalf of our clients to enter accurate information. All information provided can be used at the discretion of VFADOE for the sole purpose of individuals completing the enrolled course, including banking and enrollment cost. There are NO REFUNDS due to missed class because the client has entered their own personal identifiable information incorrectly. VFADOE will not respond to any request for refunds as we DO NOT REFUND.

Veteran Discount:
10% Discount for Veterans: DD214 and Veteran DL/State ID required.
Immediately upon enrolling, participants must submit their Veterans DD214 and Veteran DL/State ID via email to info@alcoholanddrugoffenders.com, along with their requested class start date and time. If the required forms are not submitted, participants will not be assigned to a class until full regular payment is made. THERE ARE NO REFUNDS. ONCE A REGULAR RATE PURCHASE IS MADE, THERE ARE NO CHANGES OR EXCHANGES TO A MILITARY DISCOUNT. THERE ARE NO CREDITS."

Current list of Chemical Dependency Counseling and Treatment Resources:

https://docs.google.com/document/d/17iIp9aZNTBZzXcrz2UUTJhPTb5o3ihvWJq9KhFgB1BI/edit?usp=sharing

COMPLAINTS

https://www.tdlr.texas.gov/complaints/

Regulated by the Texas Department of Licensing and Regulation, P.O. Box 12157, Austin, Texas 78711, Telephone: (512) 463-6599, Toll-Free (in Texas): (800) 803-9202, Relay Texas-TDD: (800) 735-2989, https://www.tdlr.texas.gov/complaints/".

License: 872

VIRTUALLY FORTIFIED is not a customer service company. WE ARE A LEGAL ENTITY.

We are a Texas Department of Licensing and Regulation-approved program provider, our role is to deliver state-mandated education courses. Our company is a legal entity that provides service to the State of Texas - not a customer service center. Participants that successfully complete our courses will satisfy court -ordered requirements. Our responsibility is to maintain compliance with state law, deliver required education, and ensure proper documentation for the courts. If your looking for customer service styled interaction, this is not the company for you.

Return and Refund Policy.... all sales are final no refunds

No Refund Policy
All seat purchases are final and non-refundable.
REFUND POLICY
Virtually Fortified Alcohol & Drug Offender Education Inc. does not offer full refunds. Participants may reschedule a course once before attending any class or before the initial selected class start date. Refunds will not be issued for any class that a participant fails to complete due to absence, lateness, conduct, removal due to not adhering to class expectations, participant changes their mind, forgot they had enrolled, completed the course in the past, or the unsuccessful completion of posttest(s). Additionally, refunds will not be provided if a participant finds another company for any reason, including sooner availability or cheaper cost. By submitting payment, participants agree to these terms and conditions and waive their right to sue. Virtually Fortified Alcohol & Drug Offender Education Inc., its owners, or instructors will not be held liable for information relayed or shared during instructional course sessions. All course material is provided by the Texas Department of Licensing and Regulations (TDLR).