Virtually Fortified

We keep our TDLR licensed and approved court-ordered programs budget friendly! Complete Pre-Work immediately to avoid having to reschedule a class. All sales are final no refunds

Virtually Fortified

TEXT/CALL 832-930-5876

Virtually Fortified

TEXT/CALL 832-930-5876

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Terms and Conditions

TERMS AND CONDITIONS

No Refund Policy
ALL SALES ARE FINAL!!!

All seat purchases are final and non-refundable.
REFUND POLICY
Virtually Fortified Alcohol & Drug Offender Education Inc. does not offer full refunds. Participants may reschedule a course once before attending any class or before the initial selected class start date. Refunds will not be issued for any class that a participant fails to complete due to absence, lateness, conduct, removal due to not adhering to class expectations, participant changes their mind, forgot they had enrolled, completed the course in the past, or the unsuccessful completion of posttest(s). Additionally, refunds will not be provided if a participant finds another company for any reason, including sooner availability or cheaper cost. By submitting payment, participants agree to these terms and conditions and waive their right to sue. Virtually Fortified Alcohol & Drug Offender Education Inc., its owners, or instructors will not be held liable for information relayed or shared during instructional course sessions. All course material is provided by the Texas Department of Licensing and Regulations (TDLR).

Class Size Requirement:
Class size requirements may necessitate rescheduling of classes. No refunds are issued in this instance.
Pre-Work and Certificate Delays:
All pre-work must be completed before the start of the class, or participants will need to reschedule the class. Failure to complete pre-work correctly and in its entirety may result in a delay in receiving certificates. It is the participant's responsibility to ensure all pertinent information is received. The delay in receiving certificates may be several weeks.
Payment Arrangement for DWI-Intervention Class Only:
Participants agree to pay a deposit of $150 to start the DWI-I course. The final payment of $150 includes a processing fee ($80) and will be due before the start of week 3 class. The total due will be $300. If a participant is unable to complete the entire 7.5-week course at any time, they are still obligated to pay the entire amount due ($300) for the class. This enrollment fee does not include fees for make-up days, which are available at an additional cost of $100. All payment arrangements must include a wet signature, a copy of a driver's license, and credit card information. No electronic signatures are allowed.
Reschedule Fee:
Effective May 1, 2024, the reschedule fee will change from $35 to $50. If pre-work is not completed the day before the start of any course as directed by course confirmation, emails, text messages, or phone calls, participants will need to reschedule to another start date. No refund of the course fee or reschedule fee is provided due to not completing pre-work. Rescheduling of the course is not allowed to qualify for a payment arrangement.
Privacy Policy:
Virtually Fortified Alcohol & Drug Offender Education Inc. does not collect, process, or share personal information from our website with third-party organizations. By using our site, you authorize Virtually Fortified to contact you via phone, text, and mail.
Certificate Replacement Policy:
Virtually Fortified Alcohol & Drug Offender Education Inc. will provide a replacement copy of the certificate if the address provided on the certificate Google Form was provided correctly and in its entirety within two months of the class completion date. If it's past two months or the address was not provided in its entirety, the participant will pay the replacement cost of the completion certificate, up to $60.
Certificates are mailed out and may take up to 7-10 days to receive. No electronic format of the certificate is provided. Expedited certificates can be received within 2-3 days following processing, but there are no guarantees per USPS.
Certificate Processing/Mailing:
Allow 2-3 days for processing of certificates following class completion. Those who request expedited shipping of certificates will get priority completion within that 2–3-day processing time. The processing time does not include weekends. Following processing time, certificates will be received through regular USPS mail within 7-10 business days, 1 Day Express Mail within 1 business day, or 2-3 Express Mail within 2-3 business days (per USPS, no guarantee).
Instructor Responsibility:
Our instructors are contracted to instruct only and should not ask any participant to provide personal identifiable information (PII) via email, text, or phone conversation. Instructors are not involved in the procurement of that information. PII are kept secure for 3 years by law by Virtually Fortified Alcohol & Drug Offender Education Inc. VFADOE will not be held liable for any information requested by an independent contractor/instructor and provided by the participant. The owner, Lisa Holt, may occasionally instruct a class and is the only member of the company required by law to receive and maintain all records.
Camera/Video Recording:
During classes, all instructors and participants must have the camera/video on during virtual classes as required by law. Classes may be recorded for training or attendance purposes only.
All Electronic and Phone Communication:
VFADOE will only contact a company, individual, client, participant, or customer after initial contact from the aforementioned. By using this site, enrolling in any courses, or making any purchases from VFADOE site, you are giving authorization for VFADOE to contact you or your company on any number, email, address, or communication avenue that you have provided. VFADOE, its owners, instructors, or all workers will not be held accountable for communicating with any individual that has initiated contact, nor are we responsible for any errors or omissions of information by clientele. It is the sole responsibility of the individuals or individuals acting on behalf of our clients to enter accurate information. All information provided can be used at the discretion of VFADOE for the sole purpose of individuals completing the enrolled course, including banking and enrollment cost. There are NO REFUNDS due to missed class because the client has entered their own personal identifiable information incorrectly. VFADOE will not respond to any request for refunds as we DO NOT REFUND.

Veteran Discount:
10% Discount for Veterans: DD214 and Veteran DL/State ID required.
Immediately upon enrolling, participants must submit their Veterans DD214 and Veteran DL/State ID via email to info@alcoholanddrugoffenders.com, along with their requested class start date and time. If the required forms are not submitted, participants will not be assigned to a class until full regular payment is made. THERE ARE NO REFUNDS. ONCE A REGULAR RATE PURCHASE IS MADE, THERE ARE NO CHANGES OR EXCHANGES TO A MILITARY DISCOUNT. THERE ARE NO CREDITS."

COMPLAINTS

https://www.tdlr.texas.gov/complaints/

License: 872

Return and Refund Policy.... all sales are final no refunds

No Refund Policy
All seat purchases are final and non-refundable.
REFUND POLICY
Virtually Fortified Alcohol & Drug Offender Education Inc. does not offer full refunds. Participants may reschedule a course once before attending any class or before the initial selected class start date. Refunds will not be issued for any class that a participant fails to complete due to absence, lateness, conduct, removal due to not adhering to class expectations, participant changes their mind, forgot they had enrolled, completed the course in the past, or the unsuccessful completion of posttest(s). Additionally, refunds will not be provided if a participant finds another company for any reason, including sooner availability or cheaper cost. By submitting payment, participants agree to these terms and conditions and waive their right to sue. Virtually Fortified Alcohol & Drug Offender Education Inc., its owners, or instructors will not be held liable for information relayed or shared during instructional course sessions. All course material is provided by the Texas Department of Licensing and Regulations (TDLR).